Shipping Policy

Thank you for shopping at KG Boutique! We strive to provide you with the best shipping experience possible.

Order Processing Time:

Orders are typically processed and shipped within 1-3 business days after the order is placed. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.

Order Deadline：

To ensure your order is processed in the current batch, please submit and complete payment by 3:00 PM (GMT-07:00 Mountain Standard Time) on a business day. Orders placed after this deadline or on weekends/holidays will be considered orders for the next business day and processed accordingly.

Shipping Time：

After your order ships, standard shipping within the U.S. typically takes 2-7 business days (excluding processing time and holidays). Delivery time is estimated by our carrier partners , and actual delivery time may vary depending on destination, weather conditions, or carrier delays.

Shipping Costs：

Free Shipping.

Delivery Area:

This shipping policy applies to orders shipped within the United States only.

Delivery Partner:

We partner with UPS to provide reliable and secure delivery across the United States.

Order Cancellation:

If you need to cancel your order before shipment, please contact our customer support team immediately. If your order is successfully cancelled before shipment, we will waive all handling fees and refund the full amount to your original payment account within 5 business days. Once the product has shipped, the order cannot be cancelled, and any return requests will be subject to our standard return policy.

Tracking Your Order:

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this tracking number to monitor the status of your shipment through our carrier's website.

Lost or Damaged Shipments:

If your package is lost or damaged during transit, please contact us immediately at info@kgboutique.store. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Incorrect Addresses：

It is your responsibility to provide accurate shipping information at checkout. KG Boutique is not liable for shipments sent to incorrect addresses provided by the customer. If you realize that your shipping address is incorrect, please contact us as soon as possible. Changes may not be possible once the order is in processing or has been shipped.